I'm an executive who builds the people, operating models, and AI-enabled systems that let large organizations move faster — without losing the trust of the teams doing the work.
From start-up RPO to one of the world's largest delivery networks, I've spent my career making complex workforce machinery simpler, faster, and more humane.
I lead workforce strategy for Amazon's Americas last-mile delivery operations — a multi-country portfolio of $130M+ in budget and 100,000+ annual hires across the U.S., Canada, and Latin America.
What I do well: translate ambiguity into executable plans, align senior stakeholders behind a single transformation agenda, and embed AI and data into operating models that produce measurable efficiency gains.
I lead with high candor, build successor-ready talent, and have a consistent track record of internal promotion and bench strength across fast-scaling operations.
A short selection of the transformations that changed how the business operates — not a comprehensive list.
Moved from a dual-pillar to a specialized model across the Americas — freeing 120 weekly hours for customer-facing work and driving a 25% operational efficiency gain.
Led U.S. workforce staffing across five delivery business lines through data-driven recruitment transformation — a record-setting volume executed with 95% performance through COVID-19 disruption.
Managed the on-road perks portfolio supporting alliances with McDonald's, 7-Eleven, Starbucks, Instride, and Upward — exceeding the 80% participation target and strengthening Amazon's Fortune 500 partner relationships.
Owned post-implementation stabilization for a 3-year applicant tracking system rollout, hitting voluntary user adoption targets three months ahead of plan with built-in SLA, scalability, and global data-protection enforcement.
Reduced manual reporting by 3,250 annual hours and reallocated 8 FTEs to higher-value workforce support — modernizing how a 100K+ hire/year operation runs.
Advised executive leadership on co-employment risk, regulatory compliance, and operational readiness — on-time launch within a two-month window across geographically dispersed teams.
The throughline: workforce strategy, operational transformation, and the systems that turn hiring into a business advantage.
Lead Americas workforce strategy across a $130M+ portfolio and 3,700+ delivery businesses. Architected the dual-pillar to specialized hiring redesign, founded the first agile product team within staffing operations, and led the platform migration of safety-shoe and education programs to 100K+ drivers.
Led transformation of recruitment operations for Fortune 500 clients, managing $10M+ RPO programs and 40+ matrixed recruitment professionals. Reduced application time from 14 days to 3, lifted applications 40%, and cut time-to-hire 25% on a flagship transportation account.
Built end-to-end implementation of enterprise workforce solutions in a start-up environment. Designed customized service-delivery models, established standard work, and developed training programs that scaled across multiple client organizations.
Built a scalable enablement curriculum that reduced new-hire ramp time by 60% and lifted vertical solution adoption by 45%. Delivered 120+ executive-level presentations on market transformation strategies.
Three things I've come to believe after fifteen years of leading through change.
People can't course-correct on feedback they don't get. I name what I see early, with respect — and I expect the same back. It's how trust gets built and how teams move faster under ambiguity.
The job isn't to be indispensable — it's to make the team unstoppable without you. I coach for successor-readiness, promote internally, and treat development as an operating priority, not a side project.
A great deck is the easy part. I focus on the executable layer: who owns what, how it's measured, and what the system looks like six months after launch when the energy fades.
The inputs that are shaping how I think about leadership, transformation, and the future of work right now.
I don't just lead AI adoption at work. Here's how I've folded these tools into how I run a household, plan, learn, and think.
Weekly meal planning, grocery lists tied to what's actually in the fridge, family calendar triage, and travel itineraries that flex around real constraints — not just tourist defaults.
Copilot has become my personal CFO — tracking spend against goals, surfacing the patterns I'd otherwise miss, and turning long-term financial planning into a conversation rather than a spreadsheet I dread opening.
I used Claude to help my husband stand up his latest venture, Water Warriors Mokena — building the website end-to-end with embedded registration and waiver forms, plus Calendly integration so scheduling runs itself. AI turned what would've been a months-long project into a week.
I use AI to pressure-test thinking before high-stakes conversations — mapping the steel-man case for the other side, surfacing assumptions I'm carrying, and rehearsing tough feedback before I deliver it.
Whether it's a deeper understanding of a new domain, parsing a dense article in 10 minutes I don't have, or building an executive-summary version of a book I haven't finished yet — AI shrinks the cost of curiosity.
From sharpening a recommendation letter for a former direct report to drafting a tough family email, AI is the editor I always wanted — one that pushes for clarity without rewriting my voice.
I'm always open to connecting and networking — especially around workforce strategy, transformation, and talent acquisition. Reach out anytime.